Authorized dealer for Sharp, Lexmark and Panasonic providing copiers, printers and MFP's
Smile Business Products provides top tier products from world class manufacturers, including Sharp, Lexmark,Panasonic, HP and Dell. We service 26 counties in Northern California and Nevada. Our service department provides a guaranteed two hour response time on down equipment. We can provide immediate service by going to our Helpdesk at www.smilebpi.com/help-desk and our engineers will virtually trouble shoot your call. Try us out, first time use receive 30 minutes FREE!
Keywords: Copier,Sharp,Color Copier,Software,Copiers,Color Copiers, Fax Machines,wide format,Lexmark,Dell,HP,OEM toner,compatible toner, Panasonic,Scanner,
Interview Q&A
How long have you been in business?
Smile Business Products has been in business for 18 years.
What is your primary product or service?
Smile Business Products provides office technology from world class manufacturers including Sharp and Lexmark copiers and printers; HP and Dell hardware(computers/servers); Panasonic scanners and fax machines; Samsung phone systems.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Smile's CEO previously worked for a large dealership and decided to start his own company.
How do you differentiate yourself from other businesses in your category and area?
Smile Business Products strives to provide a superior service to our customers. We guarantee a two hour response time on equipment that is down(not working. In addition Smile provides a online Helpdesk that allows our engineers to virtually sit at your computer and repair the issue.
How many locations do you have and do you have plans to expand?
Smile has four locations encompassing 26 counties. Our corporate office is located in Sacramento; our Lathrop Branch services the East Bay and Central Valley; our Petaluma Branch services the North Bay and our Sparks, NV Branch services Carson/Reno area.
Provide detailed directions to your location
Please visit www.smilebpi.com/contact for address and location of each branch.
What type of payments do you accept?
Smile excepts cash,credit cards and leasing options.
Which areas do you service?
Smile services East Bay, Central Valley, North Bay, Sacramento Valley and Sparks, NV.
Who owns your company or runs daily operations?
Smile's entire staff plays a key-roll in daily operations.
What are your hours of operation?
Smile's hours of operation are from 8:00am to 5:00pm Monday - Friday.